Standard account type
Overview
Standard accounts provide access to the rayleighconnect™ cloud platform with different levels of functionality based on your subscription tier:
-
rayleighconnect™
Core
Our entry-level standard account providing essential features for monitoring, basic reporting and data visualization.
The Core tier is ideal for:- individual users
- small businesses
-
rayleighconnect™
Professional
Unlocks the full potential of the rayleighconnect™ platform with advanced features.
Professional tier is recommended for businesses needing:- detailed energy management,
- advanced analytics capabilities,
- and customizable reporting tools.
Both tiers use a point-based system where each device or sensor consumes points from your subscription. Subscriptions can be pre-purchased for 1 to 10 years, with extended terms (4-10 years) offering budget predictability at a premium.
Both tiers start at 10 points with 2 subaccounts.
Tiers comparison
| Feature | Core | Professional |
|---|---|---|
| Real-time monitoring | ||
| Unlimited archival data access | ||
| Dashboard customization | ||
| Archival data visualization tools | ||
| Data export capabilities | ||
| Virtual Sensors | ||
| Virtual Energy Meters | ||
| Data reports | ||
| Billing reports | — | |
| Tariffs | — | |
| CO2 emissions and reductions | — | |
| Custom KPI e.g. Energy Usage per square meter |
— | |
| Maps and Weather data | — | |
| Programmable actions and alerts | — | |
| Priority access to new features First to experience new features |
— | |
| Priority support | — |
Explanation of symbols
| Feature is included in tier package. | |
| Feature is included in tier package and offers additional capabilities and/or increased limits. | |
|
Feature is currently available exclusively for Professional tier accounts. However it is not included in tier package and may not be available on current terms in future. |
Platform features
Learn more...
For a comprehensive overview of all available features please see our detailed Platform features documentation.
Add-on features
-
Interconnect
Enable automatic data transfer to external systems.
- Seamless integration with third-party platforms
- Multiple protocol options (FTP, SCP, etc)
- JSON and CSV data formats
- Available for both Core and Professional tiers
Price dependend on number of points.
-
Additional Subaccounts
Expand user access for your team with additional subaccounts.
- Manage permissions and access controls
- Enable team collaboration with individual login credentials
- Available in packs of 2 additional subaccounts
- Same pricing for both Core and Professional tiers
Points
Points determine the number of sensors and devices you can monitor.
Points allocation
Depending on active subscription package you will have an upper limit of points that can be freely allocated to any combination of devices and sensors.
-
Gateway
With all built-in I/O and optional extension modules included.
1 point
-
Standard sensor
Including multiple values.
e.g. Temperature, Humidity, Flow Meter, Pressure, Enironmental
1 point
-
Standard device
Base parameters set.
HVAC, Inverters, Charging Stations, Water meters, and many more.
1 point
-
Energy Meter
Base parameters set.
Voltage (L-N), Current, Active Power, Import and Export Active Energy.
1 point
-
Energy Meter
Extended parameters set.
Depends on meter model.
e.g. THD, Reactive Power and Energy
2 points
-
Energy Meter
Advanced parameters set.
Depends on meter model.
e.g. invidiual harmonics readouts
up to 4 points
-
Other devices
rayleighconnect™ can be customized to support virtually any type of energy-related equipment, ensuring that your unique needs are met.
Contact us to discuss your requirements.
Points packages
Point packages can be purchased in increments of 10.
Price per point depends on selected tier.
Subscription period
Subscription can be purchased for multiples on 1 year periods.
-
Standard Terms
Up to 3 years can be pre-purchased offering you an option to lock-in on the cost.
-
Extended Terms
For customers who require budget predictability for long-term planning we offer an option to pre-purchase an extended subscription period up to 10 years.
Long term subscriptions are subject to a cost modifier applied to total cost:
- Starting at 10% in case of 4 years.
- Adding additional 5 percent points for each year.
- Culminating at 40% in case of 10 years.
Subscription products
Summing up the information on this page, we offer following 4 standard subscription products:
-
rayleighconnect™
Core
Base package:
- 10 points
- 2 subaccounts
Points extension:
- + 10 points
-
rayleighconnect™
Professional
Base package:
- 10 points
- 2 subaccounts
Points extension:
- + 10 points
Base package
Account requires a Base package of selected tier.
Combining packages
Account can be expanded with any number of:
- Additional base packages of matching tier
- Points extension packages of matching tier
- Any Add-on features needed
When ordered as combined package it is not possible to divide it.
It has to be used on a single account.
Coupon codes
Upon placing and order and making the payment you will receive a Coupon allowing you to activate the subscription on eligible account.
Coupon is 16 characters alpha numeric code (e.g. AB12-CD34-EF56-GH77) that you can enter on Settings page while signed in with your account.
Coupon is valid for 12 months since issuing date.
Upgrading your account
You can upgrade your subscription at any time by:
- Increasing your points allocation
- Adding more subaccounts
- Upgrading from Core to Professional tier
- Adding specialized add-ons
When upgrading:
- The new features become available immediately
- You're only charged the prorated difference for the remaining subscription period
- Your data and configurations are preserved
Subscription renewal
rayleighconnect™ subscriptions do not auto-renew.
When your subscription period approaches its end:
- You will receive email notifications
- You must manually purchase a renewal to maintain uninterrupted service
- A new coupon code will be issued for the renewal subscription
After a subscription expires:
- Your account will remain accessible in limited mode
- Historical data remains intact, but you will not be able to access it
- After 30 days account access may be suspended and historical data may be removed
To renew your subscription, simply purchase the same package (or upgrade to a different one) and apply the new coupon code to your account.
Notice
When upgrading or extending long term subscription cost modifiers apply like described in above paragraph.
Please contact our Sales Department to get more information.