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Trial Subscription Access

Overview

The rayleighconnect™ platform offers trial access to premium features not included in your current subscription, allowing you to evaluate and experience advanced capabilities before committing to an upgrade.

  • rayleighconnect™
    Feature Trials

    Temporary access to premium features to help you evaluate their benefits for your specific use case.

    Trial access is ideal for:
    • Testing advanced analytics capabilities
    • Evaluating specialized dashboard options
    • Exploring reporting functionality
    • Assessing if a subscription upgrade would benefit your operations

How to obtain a trial

You can access trial features through two methods:

  • Sales Representative Request

    Contact your Sales Representative to request access to specific features you'd like to evaluate.

    • Request access to any platform feature
    • Get personalized guidance on which features would benefit your specific use case
    • Receive tailored trial duration based on your evaluation needs
    • Schedule demonstration sessions to fully understand feature capabilities

  • System-Generated Offers

    The rayleighconnect™ platform may automatically offer you trials based on your usage patterns.

    • Watch for trial offers in your dashboard notification center
    • Trial offers are algorithmically generated based on your system usage
    • One-click activation of offered trials
    • Offers tailored to your likely needs based on your existing usage patterns

Trial duration options

Trials are available in various durations to provide adequate evaluation time:

Multi-feature trials

You can trial multiple features simultaneously, allowing you to evaluate how different capabilities work together to enhance your energy monitoring solution.

  • Bundled Feature Trials

    • Try complementary features together
      (e.g., advanced reporting with custom dashboards)
    • Evaluate entire feature categories at once
    • Test how multiple advanced capabilities integrate with your existing setup
    • Determine the optimal feature combination for your needs

Trial limitations

To ensure fair usage of the trial system, the following limitations apply:

  • Cooling-off Period

    After a trial concludes, the system will not offer another trial for the same feature(s) for at least 6 months.

    If you need extended evaluation time, please contact your Sales Representative for special arrangements.

  • Feature Limitations

    Some enterprise-level features may have reduced capabilities during trials.

    Data created during trial periods remains accessible if you upgrade to include those features in your subscription.

  • Features Not Available for Trial

    Some features are not available for trial evaluation due to their specialized nature or system requirements:

    • Programmable actions and alarms
    • Certain Professional tier exclusive features including:
      • CO2 Emissions and Reductions
      • Advanced billing and reporting functions
      • Custom KPI configurations

    If you need to evaluate these features, please contact your Sales Representative to discuss special arrangements.

Post-trial process

When your trial period ends:

  • Trial Conclusion

    • You'll receive notification emails before trial expiration
    • Access to trial features automatically ends when the trial period concludes
    • Data created during the trial remains in your account but becomes inaccessible until feature access is restored
    • You may receive a post-trial summary with usage statistics to help inform your decision

  • Next Steps Options

    Upon trial completion, you can choose to:

    • Upgrade your subscription to permanently include the trialed features
    • Return to your previous subscription level without the trialed features
    • Request a consultation with your Sales Representative to discuss custom options
    • Provide feedback on your trial experience to help improve the platform

Extending trial access

If you need more time to evaluate features beyond the standard trial period:

  • Contact Sales

    Reach out to your Sales Representative if you need:

    • Extended trial periods beyond standard durations
    • Trials for features not currently offered in the automated system
    • Custom trial arrangements for enterprise evaluation
    • Personalized guidance on which features would best suit your specific needs

    Contact our Sales team for assistance with trial extensions or custom trial arrangements.

Platform features

For a comprehensive overview of all available features please see our detailed Platform features documentation.