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Subscription Coupon Inventory

Overview

The rayleighconnect™ platform uses a coupon-based system for subscription activation, allowing subscriptions to be pre-purchased, managed in inventory, and activated when needed. This system provides maximum flexibility for organizations managing multiple subscriptions or reselling platform access.

  • rayleighconnect™
    Coupon Inventory

    Streamlined management of pre-purchased subscriptions through digital coupons, enabling efficient allocation and activation.

    The coupon inventory system is especially valuable for:
    • Organizations with multiple rayleighconnect™ accounts
    • Value-added resellers offering energy monitoring solutions
    • System integrators deploying multiple installations
    • White-label partners managing client subscriptions

How subscription coupons work

Subscription coupons are the bridge between purchasing a subscription and activating it on an account:

  • Coupon Structure

    • 16-character alphanumeric code in format XXXX-XXXX-XXXX-XXXX
    • Digitally signed to prevent tampering or duplication
    • Encoded with subscription details (tier, points, duration, add-ons)
    • Valid for 12 months from issue date
    • Single-use activation mechanism

  • Activation Process

    • Enter coupon code on the account Settings page
    • System validates the coupon's authenticity and expiration
    • Subscription features are immediately applied to the account
    • Once activated, the coupon is marked as used in the inventory

Pre-purchasing benefits

Pre-purchasing subscriptions as coupons provides several advantages:

Standard account inventory management

For individual users and organizations with standard accounts, coupon management is straightforward:

  • Purchase Receipts

    • Coupons are delivered via email after purchase
    • PDF invoice includes all coupon codes and subscription details
    • Maintain records of unused coupons for future activation
    • Reuse existing documentation system for coupon storage
    • Coupons can be shared with team members responsible for setup

  • Validity Tracking

    • Track 12-month validity window for each coupon
    • Set calendar reminders before expiration
    • Plan deployment schedules to ensure activation before expiration
    • No monetary refunds for expired coupons

White label inventory management

White label partners receive enhanced inventory management capabilities through the Admin Panel:

  • Admin Inventory Module

    • Centralized dashboard for all purchased subscription coupons
    • Live status tracking (unused, activated, expired)
    • Searchable and filterable coupon database
    • Bulk operations for managing multiple coupons
    • Detailed subscription specifications for each coupon

  • Client Assignment

    • Assign coupons to specific clients or projects before activation
    • Track which coupons are reserved for upcoming deployments
    • Transfer coupon assignments between clients as needed
    • Add internal notes and references to each coupon
    • Generate client-specific coupon reports

  • Quick Activation

    White label administrators can activate subscriptions directly from the inventory module:

    • One-click activation for client accounts
    • Batch activation for multiple accounts
    • Automatic notification to clients upon activation
    • Direct linking between coupons and active subscriptions

Reseller management

For white label partners and authorized resellers, the inventory system facilitates efficient subscription reselling:

Coupon validation

The rayleighconnect™ platform provides tools to verify coupon validity:

  • Validation Tool

    • Online coupon validation tool accessible to all users
    • Verify coupon validity without activation
    • Preview subscription details encoded in the coupon
    • Check remaining validity period
    • Confirm coupon hasn't been previously activated

  • API Validation

    • For white label and Enterprise customers
    • Programmatic validation via API calls
    • Integrate validation into your own systems
    • Bulk validation capabilities
    • Detailed response with coupon specifications

Best practices for inventory management

  • Inventory Management Tips

    Maximize the value of your coupon inventory:

    • Create a structured naming convention for associating coupons with projects or clients
    • Establish a regular review schedule to identify soon-to-expire coupons
    • Document your coupon inventory in your asset management system
    • Assign responsibility for coupon management to specific team members
    • Use the batch coupon checking API for regular inventory validation (Enterprise/White Label)
    • Implement approval workflows for coupon activation in larger organizations

FAQ

Can I get a refund for unused coupons?

Unused coupons cannot be refunded for cash, but we may offer exchanges for different subscription types or extensions of validity periods in certain circumstances. Please contact support to discuss your specific situation.

What happens if a coupon expires?

Expired coupons cannot be used to activate subscriptions. The 12-month validity period begins when the coupon is issued. While extensions are sometimes possible, they are evaluated on a case-by-case basis and may incur administrative fees.

Can I transfer a coupon between accounts?

Coupons that haven't been activated can be used on any eligible account. Once activated, a subscription cannot be transferred to a different account.

How do I check how many coupons I have?

Standard account holders should maintain their own records of purchased coupons. White label partners can view their complete coupon inventory in the Admin Panel's Inventory module.

Are there volume discounts for purchasing multiple coupons?

Yes, volume pricing is available when purchasing multiple subscription coupons. Contact our sales team for a custom quote based on your requirements.

See also